Job Title: Front Desk Executive

Location: North Industrial Area

Salary: GHS 2,000 and above (Negotiable based on skills and experience)

Industry: Health and Manufacturing

Job Summary:

We are seeking a professional and personable Front Desk Executive to be the first point of contact for our organization. The ideal candidate will be responsible for managing front office operations, handling administrative duties, and ensuring smooth communication between clients, visitors, and staff. This role is essential to maintaining an organized and welcoming environment within a fast-paced health and manufacturing setting.

Key Responsibilities:

• Welcome and direct visitors, clients, and guests in a warm and professional manner.

• Answer, screen, and forward incoming phone calls and messages.

• Maintain front desk security and ensure the reception area is tidy and presentable at all times.

• Manage incoming and outgoing correspondence (emails, packages, couriers, etc.).

• Schedule and confirm appointments or meetings as needed.

• Provide accurate information about the organization’s services to visitors and callers.

• Maintain records of visitors and support basic data entry and filing tasks.

• Assist with administrative and clerical tasks, including photocopying, printing, and filing.

• Coordinate with internal departments and support company operations as required.

Qualifications and Requirements:

• Minimum of HND or Bachelor’s Degree in Business Administration, Secretariatship, or any relevant field.

• At least 1–3 years of experience in a front office, customer service, or administrative role.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

• Strong communication skills — both written and verbal.

• Professional appearance and demeanor.

• Excellent organizational and multitasking abilities.

• Ability to handle sensitive information with confidentiality and integrity.

• Strong problem-solving skills and attention to detail.