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Operations Manager
Job functions
Business Development
Operations
Type of employment
Full time
Full day
Office

Location(s)
Ghana, Accra


Job Details
We are an international, tech-driven, last-mile delivery company operating in 20+ countries across the globe. Just in 2022 alone, we launched On-Demand, Same-Day and Next-Day delivery services in 10+ new countries. We are designing a world where sending a parcel is as easy as sending a message. Driven by this mission, we build our business around cutting-edge tech and customer experience that comes above anything else.*
We constantly strive to attract and retain top-tier professionals who are passionate about shaping the future of transportation and logistics.

Responsibilities:
- Manage courier acquisition and relationships with courier companies
- Create effective operational flows in courier acquisition, planning, support, fleet and partner relations management
- Make data-driven decisions for more accurate, efficient, safe and optimal warehouse and last mile operations
- Control key metrics of all courier companies

Qualifications:
- have strong verbal and written communications skills in English
- proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)
- have experience with Last Mile, Logistics express operations
- have good negotiating skills
- can identify strengths and weaknesses of services and products
- can work with large amounts of data
- located in Accra

Industry
Information Technology & Services
Skills
Ability to work under pressure