Privacy Policy
Last updated: June 2026
This Privacy Policy explains how SokoJob (“we”, “us”) — an AI-powered job platform connecting employers and job seekers across Ghana — collects, uses, stores and protects your personal data when you use sokojob.com and related services. It complements our Terms and Conditions and Cookie Policy.
1. Data Controller & Contact
The data controller responsible for your personal data is [LEGAL ENTITY NAME] (trading as SokoJob), P. O. Box SD 81, Stadium, Accra, Ghana.
For any privacy request or question, contact our data protection contact at help@sokojob.com or call +233 55 233 2001.
2. What Data We Collect
- Account & profile data — name, email, phone, password (hashed), and the CV/profile information job seekers choose to publish (experience, skills, expectations).
- Employer data — company details, job advertisements, and recruiter account information.
- Usage & device data — IP address (collected anonymously), browser/device type, pages viewed and interactions, collected via cookies and similar technologies (see our Cookie Policy).
- Communications — messages exchanged through the platform and with our team.
3. How & Why We Use Your Data (Legal Basis)
- To provide the service — create your profile, match candidates and jobs, enable applications and messaging (performance of a contract).
- To operate, secure and improve the platform, prevent fraud and abuse (legitimate interests).
- For analytics and product insights, only where you have given consent (consent) — see the Cookie Policy.
- To comply with legal obligations (legal obligation).
4. Data Retention
We keep account and profile data for as long as your account is active, and for up to 2 (two) years from your last sign-in, after which it is deleted or anonymised. Data required by law or regulation is retained for the period the law requires.
5. Sharing & Third-Party Processors
We do not sell your personal data. We share it only as needed to run the service:
- Recruiter Members — published candidate profiles/CVs are visible to registered recruiters for hiring purposes.
- Service providers (processors) — analytics and product-insight tools (Google Analytics, Microsoft Clarity) and infrastructure providers, which process data on our behalf under contract. Analytics processors are only engaged with your consent.
- Authorities — where required by law or to protect rights and safety.
6. Your Rights
Subject to applicable law (including Ghana’s Data Protection Act, 2012 (Act 843) and, where relevant, the EU GDPR), you have the right to:
- access the personal data we hold about you;
- rectify inaccurate data (via your account area);
- request erasure (“right to be forgotten”);
- request portability of the data you provided;
- object to or restrict certain processing; and
- withdraw consent at any time (e.g. via cookie preferences).
To exercise any right, contact help@sokojob.com. You also have the right to lodge a complaint with the Data Protection Commission of Ghana.
7. Cookies & Tracking
We use cookies and local storage for essential functionality and, with your consent, for analytics. You can review categories and change your choices at any time — see our Cookie Policy.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The version in effect is the one published on this page; material changes will be highlighted with an updated “Last updated” date.