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Tourism, Hotels & Restaurants
Full time
Full day
On-site
Hospitality
Location
East Legon Hills, Kpone-Katamanso Municipal District, Greater Accra Region, Ghana
Lead daily restaurant operations, ensuring excellent guest experience, strong team performance, cost control, compliance, and consistent delivery of food, beverage, and service standards.
Specific requirements
• Manage front-of-house and back-of-house coordination to meet service and quality targets
• Drive sales and guest satisfaction through service excellence and effective issue resolution
• Prepare duty rosters; coach, train and appraise team members
• Monitor inventory, ordering and supplier coordination to reduce waste and stock-outs
• Ensure compliance with hygiene, health & safety, cash handling, and operating procedures
• Prepare daily/weekly reports on sales, incidents, staffing, and stock variances
Qualification & experience
• Bachelor’s Degree or HND/Diploma in Hospitality Management, Business Administration, or related field
• Minimum 5–8 years’ experience in restaurant/hospitality operations, with at least 2 years in a supervisory/managerial role
• Strong knowledge of food & beverage service standards, hygiene, and basic cost control
• Proficiency with POS systems and Microsoft Office (Excel/Word); reporting capability is essential
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