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Online customer service rep

Job functions
Sales and Marketing
Type of employment
Full time
Full day
On-site
Company industry
Retail
Location
Kokomlemle, Accra, Ayawaso Central Municipal District, Greater Accra Region, Ghana
Job Details
Job Scope
1. Daily online interactions with customers
2. Support online sales activities
3. Ensure positive customer experiences across digital platforms

Key Responsibilities
  • Respond to customer inquiries on the organization's social media platforms
  • Provide info on device financing, payments & policies
  • Follow up to support sales conversion
  • Handle complaints professionally

Skills
A good team player
A quick learner
A proactive approach to problem-solving
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