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Location: Accra (Adenta, Madina, Agbogba & surrounding areas)

Employment Type: Full-time

Salary: GHS 2, 000 – 3, 000

Job Summary

We are seeking a friendly, professional, and highly organized Customer Service Representative / Receptionist to serve as the first point of contact for clients and visitors.

The ideal candidate will have excellent communication skills, a welcoming personality, and the ability to manage front desk operations efficiently while supporting general administrative tasks.

Key Responsibilities

Greet and attend to visitors in a professional and courteous manner

Handle incoming calls, emails, and inquiries promptly and effectively

Provide accurate information about services and direct inquiries appropriately

Maintain a clean, organized, and presentable reception area

Schedule appointments and manage meeting room bookings

Perform basic administrative duties such as filing, data entry, and record keeping

Receive and distribute mail and deliveries

Support internal teams with coordination and communication tasks

Requirements

Age: 20 – 32 years

Must reside in Adenta, Madina, Agbogba, or nearby areas

Minimum qualification: SHS Certificate or higher

Must be computer literate (Microsoft Office and basic systems)

Strong verbal and written communication skills

Confident, personable, and customer-focused

Well-groomed with a professional appearance

Ability to work effectively in a team environment

Key Competencies

Customer Service Excellence

Communication & Interpersonal Skills

Organization & Time Management

Attention to Detail

Professionalism & Reliability