Do you want to see all job ads?
Restaurant and Bar Management
Full time
Full day
On-site
Hospitality
Restaurants
Location
Ghana, Accra
We are seeking a friendly, well-spoken, and professional Receptionist to be the first point of contact for our restaurant. You will greet guests, manage reservations, and ensure smooth guest flow and satisfaction from arrival to seating.
Key Responsibilities:
Greet and welcome guests warmly as they arrive
Manage reservations, walk-ins, and waiting lists using a reservation system or manual log
Answer phone calls, respond to inquiries, and provide information about the restaurant and menu
Coordinate with wait staff to manage table availability
Maintain a clean and organized reception/host area
Handle guest complaints or refer them to the manager when necessary
Assist with administrative tasks as required
Requirements:
High school diploma or equivalent
Previous experience in hospitality or customer service is an advantage
Excellent communication and interpersonal skills
Well-groomed and professional appearance
Ability to multitask in a fast-paced environment
Familiarity with reservation software is a plus
Working Hours:
Includes evenings, weekends, and public holidays as needed.
Customer Service
Ability to work under pressure
Attention To Detail
Good communication skills
Answering Phones
Adaptability
Laboratory management