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Front Desk Receptionist
GHS1,500 — 2,000 Monthly
Tourism Business Management
Full time
Full day
On-site
Leisure, Travel & Tourism
Location
Kaneshie, Accra, Okaikoi South Sub Metropolitan District, Accra Metropolitan District, Greater Accra Region, Ghana
The Front Desk Receptionist will serve as the first point of contact for walk-in clients, phone inquiries, and general office visitors. She will support the day-to-day administrative functions of the office and ensure clients receive a warm and professional experience at all times.
Key Responsibilities
• Greet and attend to clients, visitors, and walk-ins in a courteous and professional manner
• Answer incoming calls, respond to inquiries, and direct calls to the appropriate staff
• Manage appointment scheduling, bookings, and client records
• Handle incoming and outgoing correspondence (emails, letters, packages)
• Maintain a clean, organized, and welcoming front desk area
• Provide accurate information about the company's travel packages and services
• Support administrative staff with data entry, filing, and document preparation
• Coordinate with the travel consultants to ensure smooth client flow
• Handle petty cash and basic reception-level transactions where required
• Maintain a logbook of daily visitors and activities Qualifications & Requirements
• Minimum of Diploma/Degree in Business Administration, Hospitality, Tourism, or a related field is an added advantage
• Previous experience in a receptionist, front desk, or customer-facing role is preferred
• Excellent communication and interpersonal skills
• Good command of spoken and written English
• Proficiency in Microsoft Office (Word, Excel, Outlook) and basic computer skills
• Well-presented, professional appearance, and a warm, welcoming demeanor
• Ability to multitask and stay organized in a busy environment
• Honest, reliable, and punctual
Must reside in Kaneshie or its surrounding environs (e. g. , Abeka, Darkuman, Dansoman, Abelemkpe, Odorkor, Mamprobi)
Remuneration Package Amount Monthly Salary GHS 1, 500 – GHS 2, 000
Allowances Depends on experience and efforts Growth and Travel opportunities
Employment Type Full-Time
Managing front desk operations
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