Senior Manager, Client Experience Excellence

As the Senior Manager of Client Experience Excellence at Boldr, you will be responsible for enhancing customer experience through AI-enabled service delivery and operational excellence. Your role will involve: - Leading initiatives to improve client satisfaction and service delivery. - Collaborating with cross-functional teams to ensure seamless operations. - Engaging with clients in boardroom settings to understand their needs and expectations. - Utilizing your expertise in customer operations and technical support to drive improvements. You should have a strong background in client experience and a proven track record in managing customer operations.