Customer Service Junior Associate by mPharma

Join mPharma as a Customer Service Junior Associate in Accra. We are looking for a trustworthy professional with exceptionally high work standards to join our project team. Responsibilities: - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Respond promptly to customer inquiries. - Acknowledge and resolve customer complaints. - Keep records of customer interactions and transactions. - Communicate and coordinate with colleagues as necessary. - Provide feedback on the efficiency of the customer service process. - Ensure customer satisfaction and provide professional customer support.