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Customer Service Representative
Software Development
Full time
Full day
On-site
Work-1 Manpower Recruitment Services
Location
Misamis Oriental
A customer service representative (CSR) acts as the main link between a company and its clients by answering questions and addressing concerns.
- Account Management: Update customer information and log details of every interaction into the system.
- Escalating Issues: Pass unresolved issues to the appropriate department for further assistance.
This role is essential for maintaining customer satisfaction and ensuring effective communication between the company and its clients.
Customer Service
Communication
Problem Solving
Issue Resolution
Account Management
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