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Quality Assurance Manager- Call Center
Testing
Full time
Full day
On-site
Iqor
Location
Talisay City, Negros Occidental
As a Quality Assurance Manager in the Call Center, you will be responsible for:
- Completing action plans to enhance service quality.
- Implementing production, productivity, quality, and customer service standards.
- Identifying best practices in the field.
- Demonstrating a commitment to customer service by anticipating, meeting, and exceeding expectations.
- Solving problems effectively to improve overall customer satisfaction.
Problem Solving
Quality Assurance
Customer Service
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