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Analyst/Customer Knowledge Management at MTN Ghana

Job functions
Market Research
Type of employment
Full time
Full day
On-site
MTN Ghana
Location
Accra
Job Details
MTN Ghana is seeking an Analyst for Customer Knowledge Management. In this role, you will focus on understanding customer behavior and leveraging business resources to enhance product and service development. Your contributions will significantly impact the overall customer experience delivery. Key Responsibilities: - Analyze customer behavior to inform product and service strategies. - Utilize business resources to support development initiatives. - Adapt to the evolving digital telecommunication landscape and business models. - Navigate a multiregulated environment to meet increasing demands for digital services.
Skills
Business Analysis
Product Development
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