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Technical Support Expert - Verizon Soluto
Support, Helpdesk
Full time
Full day
On-site
Asurion
Location
Iloilo City, Iloilo
As a Technical Support Expert at Asurion, you will be responsible for providing exceptional customer service and technical support to clients. Your role will include:
- Assisting customers with technical issues related to Verizon Soluto products.
- Understanding and addressing customer needs effectively.
- Communicating clearly with customers, including understanding different accents.
- Utilizing your BPO sales experience to enhance customer interactions.
- Maintaining a positive attitude and professionalism in all communications.
This position requires a minimum of 6 months of BPO sales experience and a strong ability to work in a fast-paced environment.
Customer Service
Technical Support
Problem Solving
Technical Troubleshooting
Communication skills
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