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Client Service Consultant
Support, Helpdesk
Full time
Full day
On-site
Old Mutual
Location
Ghana
Job Description
This role is individually accountable for delivering face-to-face customer service at branch locations. Responsibilities include:
- Handle customer inquiries, complaints, and escalations in line with service standards.
- Provide timely service to clients.
- Support claims processing and resolution.
The ideal candidate will have strong communication skills and a commitment to customer satisfaction.
Complaint handling
Claims Processing
Customer Service
Communication
Problem Solving
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