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Junior Network & VoIP Support Engineer (Level 1)
Support, Helpdesk
Full time
Full day
On-site
Vivant
Location
Western Visayas
As a Junior Network & VoIP Support Engineer (Level 1) at Vivant, you will be responsible for providing technical support and troubleshooting for network and VoIP systems. Your role will involve:
- Solving network issues and providing solutions to customers.
- Maintaining a calm demeanor under pressure during outages.
- Demonstrating excellent customer service skills.
- Working in a high-performance, fast-paced environment where uptime and accountability are critical.
- Ensuring a positive customer experience.
This position requires strong organizational skills and attention to detail.
Organization
Customer Service
Technical Support
Attention To Detail
Troubleshooting
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