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Director, Customer Solutions Operations
Software Development
Full time
Full day
On-site
Asurion
Location
Iloilo City, Iloilo
As the Director of Customer Solutions Operations at Asurion, you will leverage your extensive experience in call center operations, customer service, and sales leadership. Your role will focus on:
- Overseeing day-to-day operations of the call center.
- Ensuring profitability and efficiency in operations.
- Driving a culture of exceptional customer service and sales.
- Leading and mentoring a team to achieve performance goals.
- Implementing strategies to enhance customer satisfaction and operational effectiveness.
Call Center Operations
Customer Service
Team Leadership
Sales Leadership
performance management
Operational Management
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