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Job Vacancy For Operations and Support Specialist
Support, Helpdesk
Full time
Full day
On-site
Telecel Ghana
Location
Accra
Telecel Ghana is seeking an Operations and Support Specialist to join our team in Accra. In this role, you will be responsible for:
- Supporting partners and ensuring customer satisfaction.
- Performing integrations and driving continuous service improvement.
- Conducting deep-dive system, database, and transaction-level troubleshooting.
- Ensuring timely restoration of services to minimize customer impact.
This position requires a proactive approach to problem-solving and a commitment to delivering high-quality support.
Customer Support
System Integration
Troubleshooting
Database Management
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