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Team Leader
Support, Helpdesk
Full time
Full day
On-site
Tap Growth AI
Location
Cagayan de Oro City, Misamis Oriental
As a Team Leader at Tap Growth AI, you'll embody our mantra every day, delivering exceptional service. You will be responsible for leading a team to ensure high-quality customer support and financial services.
- Lead and motivate a team to achieve performance targets.
- Provide guidance and support to team members.
- Ensure exceptional customer service delivery.
- Monitor team performance and provide feedback.
- Handle escalated customer inquiries and issues.
- Collaborate with other departments to improve service quality.
Customer Support
Collaboration
Team Leadership
Communication
Problem Solving
performance management
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