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Customer Care Representative I | ILOILO
Software Development
Full time
Full day
On-site
carelon global solutions philippines
Location
Iloilo
As a Customer Care Representative I, you will be responsible for addressing operational challenges and customer service issues. You will provide external and internal customers with the requested assistance and support.
Key Responsibilities:
- Address customer inquiries and resolve issues promptly.
- Maintain a high level of customer satisfaction.
- Collaborate with team members to improve service delivery.
- Document customer interactions accurately.
- Assist in the development of customer service processes.
Customer Service
Documentation
Communication
Problem Solving
Team Collaboration
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