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Team Lead, Service Delivery

Job functions
Software Development
Type of employment
Full time
Full day
On-site
TTEC
Location
Iloilo City, Iloilo
Job Details
Your potential has a place here with TTEC’s award-winning employment experience. As a Team Lead, Service Delivery, you will: - Answer associates' questions - Listen to and guide them to resolve issues - Handle customer escalations while ensuring a high level of service This role is essential in maintaining the quality of service delivery and supporting team members in their tasks.
Skills
Issue Resolution
Customer Service
Team Leadership
Escalation Management
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