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Hotel Receptionist - Euro Homes Group
Software Development
Full time
Full day
On-site
Euro Homes Group
Location
Accra
The Hotel Receptionist plays a vital role in creating a welcoming atmosphere for guests and ensuring smooth front desk operations. Responsibilities include:
- Greeting guests upon arrival
- Checking guests in and out of the hotel
- Managing reservations and room assignments
- Providing information about hotel services and local attractions
- Handling guest inquiries and complaints
- Processing payments and maintaining accurate records
- Collaborating with other hotel staff to ensure guest satisfaction.
Reservation Management
Payment processing
Customer Service
Multitasking
Conflict Resolution
Communication
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