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Call Centre Agent - Inbound

Job functions
Call Center Representative
Type of employment
Full time
Full day
On-site
Plato Consult
Location
Accra
Job Details
We are seeking a Call Centre Agent - Inbound to join our team at Plato Consult in Accra. The ideal candidate will have a minimum qualification of a First Degree or HND, along with post-national service experience. Responsibilities include: - Serving customers by determining their requirements - Answering inquiries and resolving issues - Providing excellent customer service - Ensuring a positive customer experience If you have prior customer service or call center experience, we encourage you to apply.
Skills
Communication skills
Call center experience
Customer Service
Problem Solving
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