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We are seeking a highly organised, professional, and proactive HR & Operations Coordinator to oversee the2

daily running of the spa, manage and support staff, maintain workplace structure, assist with social media and

digital marketing, and ensure smooth day-to-day business operations. The successful candidate will be

confident managing people, upholding standards, and supporting the overall growth of the business.

Key Responsibilities

 Oversee daily spa operations & opening/closing

 Monitor schedules, appointments & cleanliness

 Supervise staff performance, attendance & conduct

 Handle onboarding, training & conflict resolution

 Ensure excellent client service & reception support

 Manage Instagram, TikTok, Snapchat & WhatsApp Business

 Support content planning & digital marketing campaigns

 Coordinate staff rotas & workplace structure

 Capture promotional & behind-the-scenes content

Essential Requirements

• Previous experience in operations, administration, team coordination, hospitality, wellness, or

management

• Basic to intermediate experience with social media management

• Familiarity with Instagram, TikTok, Canva, Whatsapp Business, and similar platforms

• Strong leadership, organizational, and communication skills

• Ability to multitask effectively in a fast-paced environment

• Professional appearance and conduct at all times

• Reliable, punctual, proactive, and highly organized

• Confident and professional in managing staff

• Creative mindset with strong attention to detail

• Able to work independently and take initiative

• Must be able to commute reliably to the Lakeside Estates / Ashale Botwe area

Compensation & Benefits

• Salary: GHS 2, 500 – GHS 3, 500 per month

• Transportation allowance provided during the trial period

• Performance-based growth opportunities available

Trial Period

Successful candidates will be required to complete a mandatory 5–7 day trial period prior to confirmation of

employment.