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Customer Service Representative (RAMPING)
Support, Helpdesk
Full time
Full day
On-site
Synlink Recruitment Outsourcing
Location
Misamis Oriental
Job Title: Customer Service Representative
Job Summary: We are seeking a friendly and customer-focused Customer Service Representative to provide exceptional support by addressing customer inquiries, resolving concerns, and ensuring customer satisfaction.
- Provide assistance to customers via phone, email, or chat.
- Address customer inquiries and resolve issues promptly.
- Maintain a positive and professional attitude towards customers.
- Document customer interactions and feedback.
- Collaborate with team members to improve service delivery.
- Stay updated on product knowledge and company policies.
Problem Solving
Customer Service
Documentation
Communication
Team Collaboration
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